Where
Coolidge Corner · Brookline Village · Washington Square · Chestnut Hill · JFK Crossing · Longwood · Cottage Farm · Fisher Hill · Aspinwall Hill · Corey Hill · Pill Hill · Brookline Hills · North Brookline · South Brookline · Buttonwood Village · The Point
ZIP 02445, 02446, 02447, 02467
Water & sewer
MWRA reservoirs are the only source of Brookline's water. The DPW Water & Sewer Division runs the local pipes from the Water & Sewer Garage at 44 Netherlands Road: 617-730-2170, Monday to Friday, 7 AM until 3 PM. Its emergency line, 617-730-2175, is answered 24 hours a day, both for water emergencies and for sewage backing up into a home.
Official pagePermits & inspections
The Building Department at 333 Washington Street, 3rd floor (617-730-2100), issues plumbing and gas permits, open Monday to Thursday 8 AM to 5 PM and Friday 8 AM to 12:30 PM. Permit applications go through the town's Accela system online. Brookline does not let homeowners pull plumbing or gas permits: the work must be done by people licensed by the Commonwealth, and review usually takes about three days.
Official pageStreetcar-era apartments and pre-war houses
Of Brookline's roughly 28,873 housing units, 51.7% date from 1939 or before, per five-year Census data covering 2020 to 2024. Only 18.3% are single-family detached houses. Half of all units (50.8%) are in buildings with five or more apartments, and 28.8% are in buildings with 20 or more. A slight majority of households, 53.1%, rent.
Brookline banned triple-deckers in the early 20th century, and 1924 zoning limited most of the town to single-family homes, so many of the brick apartment buildings near the old streetcar routes predate those rules. In a building like that, the risers, stacks and main drain serve many units, and a leak or clog can affect several households before anyone finds it. If you rent, report a drip or a slow drain to the landlord or building manager early.
Every fixture below the street needs a backwater valve
Brookline's DPW requires a backwater valve on all fixtures or appliances installed below the level of the roadway. The policy names dishwashers, sinks, showers, toilets, washing machines and drains, and the valves must meet the state plumbing code at 248 CMR 10.15(11). A licensed plumber pulls the permit through the Building Department, and installing and maintaining the valve is the owner's responsibility.
In practice, that means adding a basement bathroom, laundry or kitchenette here comes with a backwater valve on the bill, and an existing valve needs to be kept clean so its flap can close. The reason is the occasional sanitary sewer overflow: the town says these are rare, but heavy rain, a blockage or a break can exceed the sewer's capacity and push untreated sewage back into basements. Residents can sign up for overflow alerts through AlertBrookline. The town also asks that downspouts and sump pumps never drain into the sewer, and that wipes, even ones labeled flushable, stay out of toilets.
Stormwater runs in a separate system: 101 miles of drain pipe and 18 outfalls carry runoff to the Muddy River, the Charles River, Sawmill Brook and local ponds. The Muddy River, on the Boston line, has flooded three times since the fall of 1996, and an Army Corps of Engineers restoration project is meant to improve flood control along it.
Who owns the pipes between the main and your house
For sewers, Brookline makes the owner responsible for the line from and including the connection to the public sewer main all the way to the building. Repairs to that pipe must be done by a Licensed Drain Layer. If sewage backs up, call 617-730-2175 first: the town sends staff to determine whether the blockage is in the public main, which is the town's job, or in your private service, which is yours to fix through a plumber or drain layer.
Water services split differently. Brookline's share runs from the main to the shut-off at the sidewalk, and the owner has everything from there into the building. There is an important exception: if your water service is 75 years old or older, you are responsible for its whole length, starting at the main. The Water & Sewer Division installed, repaired or replaced 465 service connections in 2025 and swapped out about 5,200 water meters.
Lead lines: none identified at the end of 2025
In 2025 the town checked the material of every public-side service line that had been listed as unknown. All of them turned out to be old cement-lined iron, and most were replaced with copper or cut and capped. By the end of 2025 the inventory showed no identified lead service lines and only 29 private-side lines of unknown material; those owners were sent letters on November 24, 2025. If a private-side line does turn out to be lead, the town says it will replace it at no cost to the customer.
Lead testing in September and October 2025 found none of 20 samples over the 15 ppb Action Level; the 90th-percentile result was 1.29 ppb. The online inventory map shows non-lead lines in blue and unknown ones in grey; to report your pipe material or book an inspection, contact 617-730-2170 or [email protected]. Our lead service line page has general background.
One more requirement affects houses with lawn sprinklers: every underground irrigation system needs a backflow preventer approved by the Water & Sewer Division and installed by a licensed plumber, new irrigation meters are not approved without one, and the assembly has to be tested every year by a MassDEP-certified tester.
What Brookline callers usually need
- Sewer lines & backups Breaks in the owner's sewer service, which in Brookline runs from the connection at the public main to the building and must be repaired by a Licensed Drain Layer.
- Emergency plumber Sewage coming up through a basement fixture in heavy rain; also call the town's 24/7 line so crews can check whether the public main is blocked.
- Clogged drains Clogged stacks and main drains in the pre-1940 brick apartment buildings that went up along Brookline's streetcar lines.
- Leaks & pipe repair Tracing hidden leaks in buildings of five or more units, home to half of Brookline's housing, before water reaches the apartment below.
Plumbing in Brookline: questions
Do I need a backwater valve for a basement bathroom or laundry in Brookline?
Yes. The DPW requires every fixture or appliance installed below the roadway, including toilets, showers, sinks, washers, dishwashers and drains, to have a backwater valve that meets 248 CMR 10.15(11). A licensed plumber gets the permit from the Building Department, and the owner maintains the valve.
Am I allowed to get my own plumbing permit in Brookline?
No. Brookline requires plumbing and gas work to be done by people licensed by the Commonwealth, so the licensed plumber files the permit online with the Building Department, usually with about three days of review. You can verify the license first.
Who pays to fix a sewer backup in Brookline?
It depends where the blockage is. Call the 24/7 line, 617-730-2175, and town staff will check the public main. If the problem is in your private service, which runs from and including the connection at the main to the building, the repair is yours and must be done by a Licensed Drain Layer.
Are there lead water service lines in Brookline?
As of the end of 2025, the town had identified none, with 29 private-side lines still of unknown material. If one of those proves to be lead, Brookline says it will replace it free of charge.
Sources
- Town of Brookline DPW, Water & Sewer Division
- Town of Brookline Water & Sewer FAQs (backups, service ownership)
- Town of Brookline Backwater Valve Policy
- Town of Brookline 2026 Consumer Confidence Report (2025 data)
- Town of Brookline Water Service Line Inventory
- Town of Brookline Cross-Connection Control Program
- Town of Brookline Sanitary Sewer Overflows (SSOs)
- Town of Brookline Stormwater Information
- Town of Brookline Building Department
- Town of Brookline Building Department FAQs (permits)
- Town of Brookline online permits (Accela)
- National Park Service: Muddy River
- Wikipedia: Brookline, Massachusetts (neighborhoods, zoning history)
- U.S. Census Bureau ACS 2020-2024 housing estimates for Brookline (Census Reporter)