Where
Maverick Square · Jeffries Point · Eagle Hill · Central Square · Day Square · Orient Heights · Suffolk Downs · Constitution Beach
ZIP 02128
Water & sewer
Street mains and sewers in East Boston belong to the Boston Water and Sewer Commission. No water at the tap, or water bubbling up through the pavement? Its round-the-clock number is (617) 989-7900.
Official pagePermits & inspections
Your plumber applies to the City's Inspectional Services Department for the permit; Boston doesn't accept homeowner applications. ISD schedules inspections at 617-635-5300.
Official pageFive islands joined by fill
Noddle's, Hog's, Governor's, Bird and Apple islands were stitched together with fill to make today's East Boston. The City's Climate Ready report for East Boston and Charlestown describes both as former islands and peninsulas that grew by filling in the tidelands. Jeffries Point was the earliest part to be settled.
Sections of the neighborhood sit on filled land monitored by the Boston Groundwater Trust, because buildings there can rest on wood-pile foundations that are at risk if the groundwater level falls. If you own one of those buildings, keep that in mind before anyone digs up a building sewer or a basement drain.
Triple-deckers, renters and new buildings in 02128
The Census counts 19,193 housing units in 02128. Over half (53.2%) were built in 1939 or earlier, so the median home falls in that bracket. Four in ten units (40.0%) are in three- and four-unit buildings and 16.3% in two-family houses, the profile of a triple-decker neighborhood. Yet another 16.3% date from 2010 or later, the biggest share of new construction among the residential Boston ZIP codes on this site, and about a fifth of units (19.6%) are in buildings of 20 or more.
Only 29.0% of homes are owner-occupied. Most residents rent, which means a landlord decides how and when a repair happens; if you rent, report a leak or a backup to the owner right away. If you own a multi-family, the water service from the property line into the building and the entire sewer lateral out to the BWSC main are yours to maintain, for every unit they serve.
Restoration is everywhere, but a new kitchen or bath upstairs doesn't mean the buried lines were replaced too. In a house from before 1940, the building sewer and the water service from the street may be original. BWSC says older exterior connections may contain lead; its online water service map lets you look up your address, and it replaces qualifying private-side lead services for free. Our lead pipes guide explains how to check.
Where the harbor gets in: Marginal Street, the Greenway, Border Street
Climate Ready Boston names the Marginal Street waterfront as the first and most likely place for coastal flooding to enter East Boston. In today's 1% annual-chance flood, water would cross at Lewis Street and Piers Park II and run to the entrance of the East Boston Greenway, which sits about a foot below that flood level, then spread through the blocks between the Greenway, Meridian Street and Bennington Street. The report puts the depth at the Greenway entrance at about 1.1 feet in that flood today, 2.5 feet by the 2030s and 4.9 feet by the 2070s.
The second most important pathway is the Border Street waterfront between Maverick Street and Central Square. Nine inches of sea level rise would make today's 1% flood four to five times more likely. The 2016 citywide study counted 7,020 East Boston residents inside a 1% flood at that level of rise and 19,070 with 36 inches, the highest numbers of any neighborhood. The City's 2022 Phase II coastal plan moves north and east, to Chelsea Creek, Belle Isle Marsh, the Orient Heights rail yard, Constitution Beach and Wood Island Marsh.
Inside a house in those flood paths, BWSC's advice comes down to three things: a backwater valve on the sewer line, a floating plug in the floor drain, and the boiler and water heater raised on a masonry base 12 inches or more above flood level. Under the state code, the valve is required where any fixture is lower than the top of the manhole cover on the building's sewer, and keeping it working is the owner's responsibility.
Sewer separation from Eagle Square to Route 1A, 2025 to 2031
BWSC is in the fourth phase of a multi-year effort to separate East Boston's combined sewers and cut overflows into Chelsea Creek and Boston Harbor; the work also repairs or replaces old sewer pipes and water mains. Construction began in September 2025 and is expected to take six years, with the last contract finishing in fall 2031. Listed work zones include Eagle Square from East Eagle Street to Chelsea Street, Bennington Street from Neptune Road to Swift Street, and Route 1A from Addison Street to Boardman Street.
Expect water service interruptions along the way. BWSC says it gives notice street by street before work begins and at least 24 hours before any planned shutoff, and the 24/7 project hotline is 617-372-9158. Once the street is rebuilt, the lateral under your property is still your own, so a recurring backup after the crews leave is a job for your plumber; see sewer line repair.
What East Boston callers usually need
- Emergency plumber Flooded basements and sewer backups when storm tides come over the Marginal Street or Border Street waterfront into the low blocks around Meridian and Bennington streets.
- Sewer lines & backups Backwater valves for basements below the sewer manhole level on filled land, and repairs to owner-maintained laterals under pre-1940 triple-deckers.
- Water heaters Moving water heaters and boilers onto a raised masonry base above flood level in buildings near the Greenway and the harbor edge.
- Leaks & pipe repair Hidden leaks in multi-family houses from Jeffries Point to Orient Heights, where most residents rent and water from one unit turns up in another.
Plumbing in East Boston: questions
How do I protect an East Boston basement from flooding?
BWSC recommends a backwater valve, a floating floor-drain plug, and setting heating and hot-water equipment on a masonry base at least 12 inches above flood level. The state code requires the valve where fixtures sit below the top of the sewer manhole cover serving the building, and BWSC suggests three estimates from licensed plumbers.
Who do I call about the sewer work on Bennington Street or Route 1A?
BWSC's East Boston Sewer Separation Project has a 24/7 hotline at 617-372-9158. BWSC says it gives at least 24 hours' notice before planned water shutoffs. For a main break or no water at all, call its emergency line, (617) 989-7900.
Is East Boston built on landfill?
Much of it is. Five islands, Noddle's, Hog's, Governor's, Bird and Apple, were joined by filling the tidelands between them. The Boston Groundwater Trust monitors filled sections where buildings can rest on wood piles that are at risk if groundwater drops.
Nearby
Sources
- Boston Water and Sewer Commission (24-hour emergency line)
- BWSC East Boston Sewer Separation Project
- BWSC guidance on backwater valves
- BWSC home safety: floor-drain plugs and raising equipment
- BWSC Sewer Lateral Financial Assistance Program (owner's lateral)
- BWSC Lead Replacement Incentive Program
- BWSC programs and guidelines (older connections and lead)
- BWSC water service map
- City of Boston plumbing permit (Inspectional Services)
- Climate Ready East Boston and Charlestown final report (City of Boston)
- Climate Ready Boston report (City of Boston, 2016)
- Coastal Resilience Solutions for East Boston and Charlestown, Phase II (2022)
- Boston Groundwater Trust overview
- City of Boston: East Boston neighborhood
- Wikipedia: East Boston (islands, sub-areas and tunnels)
- U.S. Census Bureau ACS 2020-2024 housing estimates for ZIP 02128 (Census Reporter)